Ocean Freight Coordinator - Basildon or Manchester

Albini & Pitigliani S.p.A.; Basildon, Manchester; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

20 days' annual leave

Loyalty holiday scheme

Milestone Day

Enhanced pension contributions

Pension/investment review

Death in Service benefit

Private Medical Insurance

Employee Assistance Programme

Employee discounts platform

Job summary

Albini & Pitigliani UK are seeking an experienced Ocean Freight Coordinator to join the Sea Freight operations team in Basildon or Manchester. This permanent, full-time role supports the Head of Ocean’s vision to boost competitiveness and profitability.

You will manage export and cross-trade activities, handle customs declarations, invoicing, and maintain SOPs while liaising with customers and internal teams to drive growth and accuracy.

Qualifications

• Minimum 2 years Sea Export experience.
• Knowledge of Sea import or air exports would be preferred.
• Be fully conversant in IT skills e.g. Microsoft Office Suite (Word, Excel) and systems.
• Have excellent communication skills over the telephone and e-mail.
• Have experience with Excel reporting.
• Have good team working skills.
• Have good understanding of logistics processes and procedure.
• Ability to work as part of a team as well and being confident independently.
• Demonstratable working administrative background.
• Must have analytical skills, with a high level of detail.

Responsibilities

• Understand and execute the departments vision of good business development to move Sea Freight products.
• Complete all Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction.
• Correctly complete all customs export declaration forms.
• Ensure all operational activities are completed on time.
• Immediately report any amendments to the customs declaration forms to line manager.
• Maintain and utilise the operational system at all times.
• Maintain regular communication with line manager, reporting new sales leads and handover of shipments.
• Assist in maintain current SOPs for the department.
• Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.
• Follow up late customer payments in conjunction with credit control.
• Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format.
• Implement and improve new efficiencies in customer workflow in conjunction with line manager.
• Accurately complete all invoicing for exports and clients within 48 hours of final activity.
• Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay.
• Provide holiday and sickness cover as required.

Skills

Sea Export

Sea Import / Air Exports

IT Skills

Excel reporting

Communication

Teamwork

Logistics processes

Administrative background

Attention to detail

Job description

We are looking for an experienced Ocean Freight Coordinator to join our Sea Freight operations department based at our Basildon or Manchester office.

Job type

Permanent, full time.

Working Hours

Monday to Friday, 8:30am – 5.30pm (including a 1-hour unpaid lunch break). 40 hours per week.

Salary

£30,000.000 - £33,500 per annum (salary depending on experience)

About the Role

Assist Sea Freight Operations in the execution of their duties in support of the Head of Ocean's vision of the company to become more competitive and profitable.

Key Responsibilities

• Understand and execute the departments vision of good business development in order to successfully move Sea Freight products.
• Complete all Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction.
• Correctly complete all customs export declaration forms.
• Ensure all operational activities are completed on time.
• Immediately report any amendments to the customs declaration forms to line manager.
• Maintain and utilise the operational system at all times.
• Maintain regular communication with line manager, reporting new sales leads and handover of shipments.
• Assist in maintain current SOPs for the department.
• Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.
• Follow up late customer payments in conjunction with credit control.
• Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format.
• Implement and improve new efficiencies in customer workflow in conjunction with line manager.
• Accurately complete all invoicing for exports and clients within 48 hours of final activity.
• Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay.
• Provide holiday and sickness cover as required.

Skills, Experience and Competencies

• Minimum of 2 years Sea Export experience
• Knowledge of Sea import or air exports would be preferred
• Be able to prioritise own workload but also be able to work as part of a team
• Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems
• Have excellent communication skills over the telephone and e-mail
• Have experience with Excel reporting
• Have good team working skills
• Have good understanding of logistics processes and procedure
• Ability to work as part of a team as well and being confident independently
• Demonstratable working administrative background
• Must have analytical skills, with a high level of detail

Benefits that support you

Working at ALPI UK comes with a range of benefits designed to support your wellbeing, financial future and life outside of work, including:

• 20 days' annual leave plus bank holidays
• Loyalty holiday scheme, awarding 1 additional day's annual leave for each completed year of service, up to a maximum of 5 additional days
• Milestone Day, an additional paid day off to celebrate a meaningful personal occasion of your choice
• Enhanced pension contributions, increasing to a 9% employer contribution after 1 year's service
• Free annual pension and investment review with our independent financial adviser
• Death in Service benefit equivalent to 3 times your annual salary after 6 months' service
• Private Medical Insurance after 1 year's service (subject to application and scheme eligibility)
• Employee Assistance Programme (EAP) for you and eligible family members
• Access to our employee discounts and benefits platform

About Us

ALPI UK is part of the Albini & Pitigliani Group, an international freight forwarding and logistics organisation with a history spanning more than 80 years. Established in Italy, the Group has grown into a global network providing logistics and supply chain solutions across international markets.

With locations across Essex, Manchester, Tamworth, Heathrow and Scotland, ALPI UK combines the strength and stability of a global business with the personal approach of a local team. We are proud to support customers across a wide range of industries through our expertise in freight forwarding, customs, warehousing and supply chain management.

Our success is built on the knowledge, commitment and expertise of our people. We foster a professional and collaborative working environment where individuals are empowered to take ownership, build strong relationships and deliver with confidence.

Our values

Everything we do is guided by our 'With C.A.R.E.' values:

• Commitment
• Accountability
• Relationships
• Expertise

These values shape the way we work, support our customers and collaborate with one another every day.

If you are looking to join a trusted international organisation where commitment, accountability, relationships and expertise are valued, and where you can make a meaningful contribution, we would love to hear from you.