Ocean Freight Coordinator

Alpi; Manchester; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Enhanced pension contributions

Private medical insurance

Milestone Day

Employee discounts

20 days' annual leave + bank holidays

Loyalty holiday scheme (1–5 extra days

Job summary

ALPI UK is seeking an Ocean Freight Coordinator in Manchester to support sea freight operations, export documentation, and customer communication in a hands-on, office-based role. The successful candidate will coordinate exports, cross-trade activity and invoicing while working closely with the Head of Ocean, sales and credit control to ensure accurate workflows.

The role requires prior Sea Export experience, strong administrative skills, and proficiency with MS Office.

Qualifications

• Previous Sea Export experience
• Strong understanding of logistics processes and procedures
• Confident prioritising workload independently while contributing effectively within a team
• Strong administrative background with high attention to detail and analytical skills
• Confident using Microsoft Office, including Word and Excel, operational systems and Excel reporting
• Excellent telephone and email communication skills

Responsibilities

• Sea Freight Operations: Complete export and cross-trade activities accurately and on time, including financial, legal and invoicing transactions
• Customs Export Declarations: Complete customs export declaration forms correctly and report amendments promptly to the line manager
• Operational Systems and SOPs: Maintain accurate use of the operational system and support the maintenance of current departmental SOPs
• Customer and Team Communication: Maintain strong customer and inter-departmental relationships, provide regular updates and hand over shipments effectively
• Sales Leads and Quotations: Report new sales leads, communicate quotations with the line manager or sales team and ensure quotations are recorded consistently
• Invoicing, Credit and Insurance: Complete export and client invoicing promptly, follow up late payments with credit control, apply insurance charges correctly and escalation claims
• Workflow Improvement: Support business development objectives and help implement efficiencies in customer workflows with the line manager
• Operational Cover: Provide holiday and sickness cover as required

Skills

Sea Export experience

Logistics processes

Prioritising workload

Attention to detail

Microsoft Office (Word, Excel)

Telephone and email communication

Tools

Microsoft Office Suite

Excel reporting

Job description

Ocean Freight Coordinator

Join our established team at ALPI UK, an international freight forwarding business, in a hands-on sea freight operations role. Previous Sea Export experience is essential, with strong administration, customer communication and attention to detail.

If you’ve also worked in the following roles, we’d also like to hear from you: Ocean Export Coordinator, Sea Freight Coordinator, Ocean Export Operator, Sea Freight Operator, Freight Forwarder, Export Coordinator, Export Operator, Shipping Coordinator, Freight Coordinator, Sea Freight Export Coordinator

Benefits include enhanced pension contributions, private medical insurance subject to eligibility, an additional Milestone Day and employee discounts.

SALARY: £30,000 to £33,500 per annum (depending on experience) + Benefits

LOCATION: Manchester, North West England (M23) (100% Office Based) - you can also be based in the office in Basildon, Essex

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday to Friday, 8:30am - 5:30pm, including a 1-hour unpaid lunch break; 40 hours per week

JOB OVERVIEW

An opportunity to join an established international freight forwarding and logistics business, supporting sea freight operations in a collaborative team. The Ocean Freight Coordinator will help deliver accurate, timely export and cross-trade activity while supporting commercial performance.

Working closely with the Head of Ocean, sales, credit control and colleagues, the Ocean Freight Coordinator will coordinate documentation, customs declarations, invoicing and customer communication.

With C.A.R.E. values centred on commitment, accountability, relationships and expertise, the Ocean Freight Coordinator can make a meaningful contribution to efficient customer workflows and strong service.

ABOUT US

ALPI UK is part of the Albini & Pitigliani Group, an international freight forwarding and logistics organisation with a history spanning more than 80 years. Established in Italy, the Group has grown into a global network providing logistics and supply chain solutions across international markets.

With locations across Essex, Manchester, Tamworth, Heathrow and Scotland, ALPI UK combines the strength and stability of a global business with the personal approach of a local team. We are proud to support customers across a wide range of industries through our expertise in freight forwarding, customs, warehousing and supply chain management.

Our success is built on the knowledge, commitment and expertise of our people. We foster a professional and collaborative working environment where individuals are empowered to take ownership, build strong relationships and deliver with confidence.

DUTIES

Your duties as the Ocean Freight Coordinator include:

• Sea Freight Operations: Complete export and cross-trade activities accurately and on time, including financial, legal and invoicing transactions

• Customs Export Declarations: Complete customs export declaration forms correctly and report amendments promptly to the line manager

• Operational Systems and SOPs: Maintain accurate use of the operational system and support the maintenance of current departmental SOPs

• Customer and Team Communication: Maintain strong customer and inter-departmental relationships, provide regular updates and hand over shipments effectively

• Sales Leads and Quotations: Report new sales leads, communicate quotations with the line manager or sales team and ensure quotations are recorded consistently

• Invoicing, Credit and Insurance: Complete export and client invoicing promptly, follow up late payments with credit control, apply insurance charges correctly and escalation claims

• Workflow Improvement: Support business development objectives and help implement efficiencies in customer workflows with the line manager

• Operational Cover: Provide holiday and sickness cover as required

CANDIDATE REQUIREMENTS

ESSENTIAL

• Previous Sea Export experience

• Strong understanding of logistics processes and procedures

• Confident prioritising workload independently while contributing effectively within a team

• Strong administrative background with high attention to detail and analytical skills

• Confident using Microsoft Office, including Word and Excel, operational systems and Excel reporting

• Excellent telephone and email communication skills

DESIRABLE

• Knowledge of Sea Import or Air Export operations

BENEFITS

• 20 days' annual leave plus bank holidays

• Loyalty holiday scheme awarding 1 additional day's annual leave for each completed year of service, up to a maximum of 5 additional days

• Milestone Day providing an additional paid day off for a meaningful personal occasion of choice

• Enhanced pension contributions increasing to a 9% employer contribution after 1 year's service

• Free annual pension and investment review with an independent financial adviser

• Death in Service benefit equivalent to 3 times annual salary after 6 months' service

• Private Medical Insurance after 1 year's service, subject to application and scheme eligibility

• Employee Assistance Programme for the employee and eligible family members

• Access to an employee discounts and benefits platform

JOB REF: AWDO-P15296

This job is being advertised by AWD online on behalf of ALPI UK