Air Freight Coordinator

ALPI UK; Colnbrook; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension Plan

Death in Service Benefit

Enhanced Pension Contributions

Private Medical Scheme

Holiday Loyalty Days

Milestone Day Off

EAP Platform Access

Employee Discounts

Job summary

A logistics company in Colnbrook is seeking an Air Freight Coordinator to manage shipping logistics. Key responsibilities include coordinating bookings, ensuring compliance with customs regulations, and maintaining communication with clients. Ideal candidates will have at least 3 years of experience in Freight Forwarding and strong skills in communication, organization, and familiarity with logistics processes. Competitive benefits include pension plans, medical schemes, and employee discounts.

Qualifications

• Minimum of 3 years experience in the Freight Forwarding sector.
• Knowledge and experience in Import/Export multimodal business.
• Quality communication and presentation skills.

Responsibilities

• Coordinate with partners for shipment bookings.
• Ensure compliance with trade regulations and customs procedures.
• Quoting shipments and maintaining communication with clients.

Skills

Freight Forwarding Experience

Import/Export Knowledge

Air Freight Sales Skills

Communication Skills

MS Excel Proficiency

Logistics Processes Understanding

Workload Organization

Team Collaboration

Flexibility

Tools

Microsoft Office Suite

Job description

Air Freight Coordinator

Location: Colnbrook, England, United Kingdom

Base pay range: £25,000 – £30,000 per annum (dependent upon experience)

Office Hours: Monday – Friday, 8:30 – 17:30 (incl. 1‑hour unpaid lunch). This role is office‑based and requires flexible working hours.

Direct message the job poster from ALPI UK.

Key Roles and Responsibilities

• The ability to co‑ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
• Ensuring all shipments adhere to international trade regulations, customs procedures, and export control laws
• Basic understanding of INCOTERMS and the risk and liabilities of each term
• To quote shipments prior to movement and applying agreed rates where necessary
• Building relationships with airlines for cargo bookings and rate negotiations
• To liaise with partners to reach out for quotes and rates
• Familiarity with various export documents and their purpose
• Ensure all air export jobs are completed correctly and in a timely manner
• Ensure all customs declaration tasks are completed correctly and in a timely manner
• Has the ability to follow instruction and produce airway bill pre‑alerts, ensuring accuracy in preparation to avoid critical delays or penalties
• Monitoring the progress of shipments from origin to destination, providing updates to destination partners.
• Understanding of HMRC Volumes 1 & 3 of the UK trade tariff.
• Report immediately to the line manager any amendments to customs declarations
• Ensure the operational system is always used correctly
• Assist other departments as and when required by the company
• Maintain regular communications with the network and sales team
• Look and propose new efficiencies in customer workflow
• Liaise with HMRC and maintenance of customs procedures
• Ensure all reports are completed as per provided deadline
• Ensure the SOPs are followed completely and accurately
• Look and propose new efficiencies in customer work flow
• Ensure that all goods under Alpi’s deferment account are approved for delivery with accounts or line manager or an agreement must be place on SOP or quotes
• Passing invoices from suppliers and providers within 48 hours from receipt
• Ensure insurance is charged correctly
• Ensure insurance claims are given to the claims department immediately
• Propose and report to Line Manager; strategies related to the Air products
• Provide support and holiday coverage for the local staff when required

Skills, Experience and Competencies

• Proven experience, gained ideally within the Freight Forwarding sector with a minimum of 3 years experience.
• Knowledge and experience of Import/Export multimodal business
• Knowledge/skills required for Air Freight sales and products
• Demonstrate quality communication skills along with good presentation skills
• Proficient with Microsoft packages especially MS Excel and general PC knowledge
• Good understanding of logistics processes and procedures
• Must be able to prioritise and organise own workload with attention to detail
• Able to work independently and as part of a team
• Must be flexible with their working hours

Company Benefits

• After 3 months’ service, employees are entitled to become a member of the Group personal Pension Plan
• After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary
• After one year’s service the company offers enhanced Pension contributions of 9% annual salary
• After one year’s service employees are eligible to join the Private Medical Scheme (application process required)
• Holiday loyalty days up to a maximum of 5 days (1 day on the anniversary of your start date)
• One Milestone Day per year to take as you wish
• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full‑time education, living in the same household
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more