Air Freight Coordinator

Alpi; Slough; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Milestone Day

Loyalty holiday scheme

Enhanced pension 9% employer contrib.

Private Medical Insurance after 1 year

Free annual pension review

Death in Service benefit

Employee Assistance Programme

Discounts platform access

20 days’ annual leave + bank holidays

Job summary

ALPI UK, part of Albini & Pitigliani Group, is seeking an Air Freight Coordinator to join a busy international logistics environment in Colnbrook. You will coordinate bookings, documentation, customs and communications across origin to destination.

The role requires proven operational experience in air freight or multimodal logistics, with a focus on accuracy, compliance and customer service. Monday–Friday, office-based, 8.30am–5.30pm, with comprehensive benefits.

Qualifications

• Operational experience in air freight or related logistics.
• Experience in import/export multimodal operations.
• Knowledge of air freight products.
• Understanding of INCOTERMS and risks.
• Experience with export documentation.
• Ability to communicate effectively and present.
• Proficient in Microsoft Excel.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate bookings with network partners and clients from origin to destination.
• Ensure compliance with trade regulations and customs declarations.
• Obtain quotes and support rate negotiations.
• Build airline relationships and arrange cargo bookings.
• Prepare Airway Bill pre-alerts and export documents.
• Operate the internal system following SOPs.
• Apply UK Trade Tariff knowledge and manage deferment.
• Process invoices and handle insurance correctly.
• Complete reports and communicate with network and sales teams.
• Suggest workflow improvements.
• Provide team support.

Skills

Operational experience

Import/export multimodal

Air freight sales

Incoterms knowledge

Export documentation

Logistics processes

Communication skills

Excel

Tools

Microsoft Excel

Job description

Air Freight Coordinator

Join our team at ALPI UK, an international logistics environment coordinating air freight from origin to destination, with a varied remit spanning bookings, customs, airlines, documentation and customer communication. Previous relevant operational experience is essential.

If you’ve also worked in the following roles, we’d also like to hear from you: Air Freight Operator, Airfreight Coordinator, Freight Forwarder, Air Export Coordinator, Air Import Coordinator, Import Export Coordinator, Freight Coordinator, Export Clerk, Import Clerk

Benefits include an additional paid Milestone Day, loyalty-based extra annual leave, enhanced pension contributions increasing to 9% after one year's service and private medical insurance after one year's service, subject to scheme eligibility.

SALARY: £26,500 to £30,000 per annum (depending on experience) + Benefits

LOCATION: Colnbrook, Slough, Berkshire (SL3) (100% Office Based)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday to Friday, 8.30am – 5.30pm

JOB OVERVIEW

This is an excellent opportunity for an Air Freight Coordinator to join a collaborative team handling international shipments and customer requirements.

The Air Freight Coordinator will work with clients, network partners, airlines and internal teams, helping ensure bookings, documentation, customs activity and shipment updates are accurate and timely.

With scope to support workflow improvements, rate activity and operational reporting, the Air Freight Coordinator can make a practical contribution across day-to-day air freight operations.

ABOUT US

ALPI UK is part of the Albini & Pitigliani Group, an international freight forwarding and logistics organisation with a history spanning more than 80 years. Established in Italy, the Group has grown into a global network providing logistics and supply chain solutions across international markets.

With locations across Essex, Manchester, Tamworth, Heathrow and Scotland, ALPI UK combines the strength and stability of a global business with the personal approach of a local team. We are proud to support customers across a wide range of industries through our expertise in freight forwarding, customs, warehousing and supply chain management.

Our success is built on the knowledge, commitment and expertise of our people. We foster a professional and collaborative working environment where individuals are empowered to take ownership, build strong relationships and deliver with confidence.

DUTIES

Your duties as the Air Freight Coordinator include:

• Shipment Coordination: Coordinate bookings with network partners, UK clients and internal teams from origin to destination, maintaining clear communication

• Compliance and Customs: Ensure shipments follow trade regulations, customs procedures and control laws, complete customs declarations accurately, liaise with HMRC and report amendments promptly

• Quotations and Rates: Quote shipments before movement, apply agreed rates where required, obtain partner quotations and support airline rate negotiations

• Airline and Cargo Bookings: Build effective airline relationships and arrange cargo bookings

• Documentation and Pre-Alerts: Prepare accurate Airway Bill pre-alerts and handle relevant export documentation to help prevent delays or penalties

• Operational Control: Complete air freight jobs promptly, use the operational system correctly and follow SOPs

• Tariff and Deferment Controls: Apply HMRC UK Trade Tariff knowledge and ensure goods using company deferment account have required delivery approval or documented agreement

• Invoices and Insurance: Pass supplier and provider invoices promptly, charge insurance correctly and refer claims immediately to the claims department

• Reporting and Communication: Complete reports by deadlines and maintain regular communication with the network and sales team

• Continuous Improvement: Propose efficiencies in customer workflows and air product strategies to the Line Manager

• Team Support: Assist other departments and provide local staff cover when required

CANDIDATE REQUIREMENTS

ESSENTIAL

• Previous relevant operational experience

• Knowledge and experience of import and/or export multimodal business

• Knowledge of air freight sales and products

• Basic understanding of INCOTERMS and the associated risks and liabilities

• Familiarity with export documentation and its purpose

• Good understanding of logistics processes and procedures

• Strong communication and presentation skills

• Proficiency with Microsoft packages, particularly Excel, and general PC skills

• Ability to prioritise workload with attention to detail

• Ability to work independently and as part of a team

• Flexibility with working hours

DESIRABLE

• Previous experience within the freight forwarding sector

BENEFITS

• 20 days’ annual leave plus bank holidays

• Loyalty holiday scheme awarding 1 additional day’s annual leave for each completed year of service, up to a maximum of 5 additional days

• Milestone Day providing an additional paid day off for a meaningful personal occasion of choice

• Enhanced pension contributions increasing to a 9% employer contribution after 1 year’s service

• Free annual pension and investment review with an independent financial adviser

• Death in Service benefit equivalent to 3 times annual salary after 6 months’ service

• Private Medical Insurance after 1 year’s service, subject to application and scheme eligibility

• Employee Assistance Programme for the employee and eligible family members

• Access to an employee discounts and benefits platform