Ocean Freight Coordinator — Sea Export & Customs Focus

Alpi; Manchester; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Enhanced pension contributions

Private medical insurance

Milestone Day

Employee discounts

20 days' annual leave + bank holidays

Loyalty holiday scheme (1–5 extra days

Job summary

ALPI UK is seeking an Ocean Freight Coordinator in Manchester to support sea freight operations, export documentation, and customer communication in a hands-on, office-based role. The successful candidate will coordinate exports, cross-trade activity and invoicing while working closely with the Head of Ocean, sales and credit control to ensure accurate workflows.

The role requires prior Sea Export experience, strong administrative skills, and proficiency with MS Office.

Qualifications

• Previous Sea Export experience
• Strong understanding of logistics processes and procedures
• Confident prioritising workload independently while contributing effectively within a team
• Strong administrative background with high attention to detail and analytical skills
• Confident using Microsoft Office, including Word and Excel, operational systems and Excel reporting
• Excellent telephone and email communication skills

Responsibilities

• Sea Freight Operations: Complete export and cross-trade activities accurately and on time, including financial, legal and invoicing transactions
• Customs Export Declarations: Complete customs export declaration forms correctly and report amendments promptly to the line manager
• Operational Systems and SOPs: Maintain accurate use of the operational system and support the maintenance of current departmental SOPs
• Customer and Team Communication: Maintain strong customer and inter-departmental relationships, provide regular updates and hand over shipments effectively
• Sales Leads and Quotations: Report new sales leads, communicate quotations with the line manager or sales team and ensure quotations are recorded consistently
• Invoicing, Credit and Insurance: Complete export and client invoicing promptly, follow up late payments with credit control, apply insurance charges correctly and escalation claims
• Workflow Improvement: Support business development objectives and help implement efficiencies in customer workflows with the line manager
• Operational Cover: Provide holiday and sickness cover as required

Skills

Sea Export experience

Logistics processes

Prioritising workload

Attention to detail

Microsoft Office (Word, Excel)

Telephone and email communication

Tools

Microsoft Office Suite

Excel reporting

Job description

ALPI UK is seeking an Ocean Freight Coordinator in Manchester to support sea freight operations, export documentation, and customer communication in a hands-on, office-based role. The successful candidate will coordinate exports, cross-trade activity and invoicing while working closely with the Head of Ocean, sales and credit control to ensure accurate workflows.

The role requires prior Sea Export experience, strong administrative skills, and proficiency with MS Office.