Ocean Export Coordinator

White Recruitment; Glasgow; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Company pension scheme

Supportive working environment

Career progression opportunities

Job summary

White Recruitment is seeking an organised Ocean Export Coordinator in Glasgow to manage shipments from booking to delivery. You will liaise with customers, overseas offices, carriers, and internal teams to ensure high-quality service and on-time performance.

Experience in UK ocean freight exports within freight forwarding, strong communication skills, and proficiency with freight management systems are essential. This permanent role offers a competitive salary and opportunities for development.

Qualifications

• 1–3 years UK experience in ocean freight exports within a freight forwarding environment.
• Good knowledge of export processes, documentation and customs requirements.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Proactive problem-solving attitude.
• Confidence using freight management systems and Microsoft Office.

Responsibilities

• Liaising with customers and overseas offices.
• Managing shipments from start to finish.
• Handling financial elements including invoicing and forecasts.
• Completing key shipment milestones accurately and within agreed timescales across internal IT systems.
• Ensuring export processes and documentation are completed correctly.
• Working under pressure and meeting deadlines.
• Working towards agreed targets and objectives.
• Maintaining a positive, customer-focused approach at all times.
• Working collaboratively with colleagues and supporting the wider operations team.

Skills

Ocean freight exports

Freight forwarding

Customer service

Teamwork

Tools

Freight management systems

Microsoft Office

Job description

Ocean Export Coordinator (498420) Glasgow, Scotland

Salary: GBP30000 - GBP35000 per annum

Location: Glasgow
Salary: Competitive, depending on experience
Job Type: Permanent

We are looking for an organised and customer-focused Ocean Freight Export Operator to join an established freight forwarding team in Glasgow.

You will be responsible for managing export shipments from booking through to final delivery, working closely with customers, overseas offices, carriers and internal teams to ensure shipments are handled efficiently and to a high standard.

This is a great opportunity for someone with previous ocean export experience who enjoys working in a busy operational environment and takes pride in providing excellent customer service.

Key Responsibilities

• Liaising with customers and overseas offices.
• Managing shipments from start to finish.
• Handling financial elements including invoicing and forecasts.
• Completing key shipment milestones accurately and within agreed timescales across internal IT systems.
• Ensuring export processes and documentation are completed correctly.
• Working under pressure and meeting deadlines.
• Working towards agreed targets and objectives.
• Maintaining a positive, customer-focused approach at all times.
• Working collaboratively with colleagues and supporting the wider operations team.

What You’ll Bring

• Previous UK experience in ocean freight exports within a freight forwarding environment – ideally 1–3 years.
• Good knowledge of export processes, documentation and customs requirements.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• A proactive approach to problem solving.
• Confidence using freight management systems and Microsoft Office.
• The ability to work effectively as part of a team.
• A positive, enthusiastic and driven attitude.

What’s on Offer

• Company pension scheme.
• Supportive and people-focused working environment.
• Opportunities for professional development and career progression.
• The opportunity to join a collaborative freight forwarding team where customer service and quality are genuinely valued.