Nsu00138 - Employee Relations Specialist

Commonwealth Of Virginia; Norwich; Presencial; GBP 45.000 - 71.000; Jornada completa

Descripción de la vacante

Norfolk State University in Norfolk, VA is seeking an Employee Relations Specialist to support the ER and Engagement Manager within the HR department. You will assist with policy administration, intake processes, and investigations, coordinating interviews and reporting findings.

The role emphasizes confidentiality, data accuracy, training delivery, and collaboration with campus stakeholders. Prior HR experience, knowledge of employment laws, and experience with HRIS or case management systems

Formación

• Knowledge of employment laws and regulations is required.
• Progressive experience in employee relations or HR is preferred.
• Experience planning and conducting investigations and interviews is essential.
• Experience delivering effective training is preferred.
• Ability to handle confidential information with ethical standards.
• Excellent written and verbal communication skills are required.
• Strong organizational and documentation skills are necessary.
• Proficiency with MS Office and HRIS/case management tools is needed.

Responsabilidades

• Assist with HR policy administration and intake for employee relations matters.
• Collaborate with ER Manager to address workplace disputes and misconduct.
• Investigate allegations and conduct fact-finding interviews; present findings and recommendations.
• Communicate investigation status to claimants, respondents, and stakeholders.
• Monitor trends from investigations and provide data to ER Manager.
• Assist with preparation of performance actions and grievances.
• Design and deliver employee relations training for staff and managers.
• Conduct exit interviews and provide data to inform improvements.
• Maintain accuracy of employee relations records and back-up ER Manager as needed.

Conocimientos

Employment law knowledge

HR experience

Investigations

Training delivery

Communication skills

Organization skills

MS Office

HRIS / case management

Confidentiality

Educación

HR certification

Herramientas

Workday

Cardinal

Descripción del empleo

The Employee Relations Specialist will play a critical role in the Norfolk State University (NSU) Human Resources (HR) department. This newly established position will serve as an assistant to the Employee Relations (ER) and Engagement Manager. Duties will include:

• Assisting with HR policy administration and the intake process for employee relations matters.
• Working in collaboration with the ER Manager to address workplace disputes and/or misconduct.
• Conducting investigations of allegations of inappropriate activities and/or behavior. Scheduling and conducting fact-finding interviews. Identifying violations of policies, procedures, laws, etc. Presenting verbal and written findings to the ER Manager, including recommendations for resolution. Ensuring communication of investigation status to claimants, respondents, and appropriate stakeholders.
• Monitoring trends that emerge from investigation results and providing this data to the ER Manager.
• Assisting with the preparation of performance management and corrective action documents.
• Assisting with the employee grievance administration process.
• Independently designing and/or delivering in-person and/or virtual employee relations training for university employees and managers.
• Conducting employee exit interviews, identifying employee relations trends, and providing data to support organizational improvements.
• Maintaining and ensuring accuracy in employee relations records.
• Serving as back-up to the Employee Relations and Engagement Manager as needed.

Minimum Qualifications

• Demonstrated knowledge of employment laws and regulations.
• Progressive experience in employee relations, human resources, or a related field.
• Experience in independently planning and conducting employee relations investigations and/or workplace fact-finding interviews.
• Experience providing effective training.
• Skills in conducting work activities according to ethical standards and in compliance with applicable regulations.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Effective skills in the use of Microsoft Office Suite (to include Word, Excel PowerPoint, etc.) to perform duties.
• Effective skills in the use of Human Resources Information Systems (HRIS) and/or automated case management software to perform duties.
• Demonstrated ability to handle confidential and sensitive information and matters appropriately.

Additional Considerations

• Possess relevant professional certification(s) and/or education.
• Experience working in a higher education setting.
• Experience working at a public university.
• Human resources experience in the Commonwealth of Virginia.
• Experience with Cardinal and/or Workday system(s).

Contact Information

Name: NORFOLK STATE UNIVERSITY

Phone: [phone]

Email: No Email Material Accepted

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.