Nsufa048/Nsufp059 - Admissions Counselor

Commonwealth Of Virginia; Norwich; On-site; GBP 31,000 - 42,000; Full time

Job summary

Norfolk State University is seeking an Admissions Counselor to represent the university at college fairs, high school visits, and community events. You will develop relationships with counselors and students, review applications, and communicate travel schedules for recruitment across the region.

The role requires coordinating events, leveraging CRM tools, and delivering timely responses to inquiries. Travel to events and campuses will be involved as part of ongoing outreach and yield

Qualifications

• Experience using technology in a higher education setting, preferably in admissions.
• Knowledge of CRM, social media, and website use in recruitment.
• Familiarity with Colleague and Informer systems preferred.
• Excellent spoken and written communication and interpersonal skills.

Responsibilities

• Represent the university at college fairs and community events.
• Follow up with counselors and students with appropriate communications.
• Develop relationships with key contacts in the assigned territory.
• Review undergraduate admissions applications and evaluate credentials.
• Coordinate and implement recruitment events and electronic communications.
• Ensure timely responses to emails and voicemails within 48 hours.

Skills

CRM experience

Colleague/Informer

Communication skills

Territory management

Education

Higher education setting experience

Tools

Microsoft Office Suite

CRM systems

Job description

• Represent the university at college fairs, high school visits, and other community engagements. Follow-up visits with appropriate correspondence/contact with counselors and students. Develop relationships with key contacts in assigned territory, including alumni recruiters. Evaluates program effectiveness and provides recommendations for future programming. Requires travel both in state and out-of-state for the university, including weekends.


• Represents the Office of Admissions at special events, on and off campus, including but not limited to Open House, NSU Round-Up, School Counselor events and etc. Assists in developing and implementing strategies and programming, particularly for bringing more students to visit campus throughout the year, and for increasing yield in general.


• Support leadership by assisting with coordination and implementation of events.


• Communicate with applicants who need to submit additional documents or updated credentials.


• Provide admissions presentations to campus visitors.


• Participate in other electronic marketing communications as needed. Assists in the development and implementation of recruitment activities centered on electronic communications, and mobile and social networks.


• Ensures responses are provided to e-mails and voicemails within 48 business hours of receipt.


• Represent the University by providing accurate and detailed information to prospective students, their families and school counselors throughout the country.


• Accurately review undergraduate admission applications and evaluate applicant credentials to determine admissibility to the university based on established criteria for admission. Update Colleague with student data, entering admissions decisions and comments as needed.


• Develop relationships with key contacts in assigned territory, including alumni recruiters. Evaluates program effectiveness and provides recommendations for future programming. Requires travel both in-state and out-of-state for the university, including weekends.

Minimum Qualifications

Experience using technology in a higher education setting, preferably in admissions. Knowledge of available technology resources and employing technology (CRM, social media, website) in a recruitment/communication plan. Experience with Colleague and Informer preferred. Excellent spoken and written communication skills and well as demonstrated interpersonal skills. Knowledge and understanding of application/evaluation processing operations, student administration systems, recruitment and territory management, higher education marketing, and a variety of computer software ( i.e. Microsoft Office Suite.)

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: Norfolk State University

Phone: [phone]

Email: E-MAILED APPLICATION MATERIAL IS NOT ACCEPTED

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

NSUFA048/NSUFP059 - Admissions Counselor • Norfolk