Norwegian-Speaking Customer Support Specialist

Euro London Appointments Ltd; Great Holland; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

Euro London Appointments Ltd is actively recruiting a Norwegian-speaking customer service professional to join a global organisation serving customers across phone, email and live chat. You will be the main contact for Norwegian-speaking clients, delivering accurate information, resolving issues and ensuring a positive experience from start to finish.

Ideal candidates will be fluent in Norwegian and English, with prior customer service experience.

Qualifications

• Fluency in Norwegian and English.
• Experience in customer service or contact centre roles.
• Strong problem solving and organisational abilities.
• Confident using CRM systems and Microsoft Office applications.
• Able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support customers across phone, email, and live chat.
• Resolve enquiries and complaints in a professional and timely manner.
• Build strong customer relationships through excellent communication.
• Liaise with internal teams to ensure effective issue resolution.
• Maintain accurate records using CRM systems.
• Meet service standards and performance targets.

Skills

Norwegian language

English language

Customer service experience

Problem solving

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Euro London Appointments Ltd is actively recruiting a Norwegian-speaking customer service professional to join a global organisation serving customers across phone, email and live chat. You will be the main contact for Norwegian-speaking clients, delivering accurate information, resolving issues and ensuring a positive experience from start to finish.

Ideal candidates will be fluent in Norwegian and English, with prior customer service experience.