North West Field Service Manager | Lead & Scale Eco Tech

Ad Talent Recruitment Ltd; Nottingham; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Salary from £55,000 per annum

Bonus up to 10% of annual salary

25 days' annual leave + bank holidays

Enhanced company pension contribution

Family-friendly culture

Job summary

Envipco is building its UK operation to support the rollout of the UK Deposit Return Scheme and is seeking an experienced Field Service Manager for the North West. You will be hands‑on at first, installing, commissioning and maintaining pilot machines, then lead regional engineers and oversee service delivery as the network grows.

Reporting to the National Operations Manager for the UK & Ireland, you will combine practical engineering with people, performance, safety and cost accountability in a

Qualifications

• Experience as an electro‑mechanical engineer with field service background.
• Experience leading or managing engineering teams.
• Experience coordinating service or installation activity across multiple sites.
• Understanding of service level agreements, workforce planning and performance targets.
• Clear communication and practical, proactive problem-solving.

Responsibilities

• Installing, commissioning, servicing and fault‑finding on pilot machines.
• Managing regional installations, preventative maintenance and reactive repairs.
• Working with the Service Centre to prioritise jobs, coordinate engineers and meet service commitments.
• Planning resources, workloads and routes to provide effective regional coverage.
• Supporting engineer recruitment, onboarding and training as the team grows.
• Leading engineers through coaching, clear objectives and performance reviews.
• Monitoring first‑time fixes, response times, productivity and outstanding work.
• Maintaining safe working practices, risk assessments and method statements.
• Controlling regional costs and ensuring accurate service records.
• Resolving customer escalations and improving operational processes.

Skills

Electro‑mechanical engineering

Field service leadership

Multi-site coordination

Health & safety awareness

Problem-solving & proactive approach

Tools

N/A

Job description

Envipco is building its UK operation to support the rollout of the UK Deposit Return Scheme and is seeking an experienced Field Service Manager for the North West. You will be hands‑on at first, installing, commissioning and maintaining pilot machines, then lead regional engineers and oversee service delivery as the network grows.

Reporting to the National Operations Manager for the UK & Ireland, you will combine practical engineering with people, performance, safety and cost accountability in a