South East Regional Field Service Leader

Envipco; Sevenoaks; Remote; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Enhanced pension contribution

25 days leave + bank holidays

Family-friendly culture

Job summary

Envipco is expanding its UK operation and seeks a Field Service Manager for the South East. You will hands-on install, commission and maintain pilot machines, then lead a growing regional team as the network expands.

Reporting to the UK&I National Operations Manager, you will blend practical engineering with people leadership, safety focus and cost management, enabling reliable service delivery across the region.

Qualifications

• Strong electro‑mechanical engineering skills including installation, maintenance and diagnostics.
• Field service experience and leadership of engineering teams.
• Experience coordinating service or installation activity across multiple sites.
• Knowledge of SLAs, workforce planning and performance targets.
• Sound health and safety knowledge and commercial awareness.

Responsibilities

• Install, commission, service and fault-find on pilot machines.
• Manage regional installations, preventative maintenance and repairs.
• Coordinate with the Service Centre to prioritise jobs and engineers.
• Plan resources, workloads and routes for regional coverage.
• Recruit, onboard and train engineers as the team grows.
• Lead engineers with coaching, objectives and performance reviews.
• Monitor first-time fixes, response times and productivity.
• Maintain safety records and method statements.
• Control regional costs and keep service records accurate.
• Resolve customer escalations and improve processes.

Skills

Electro-mechanical engineering

Field service leadership

Multi-site coordination

SLA understanding

Health and safety knowledge

Strong communication

Travel in South East

Vending machines experience

IOSH/NEBOSH advantageous

Education

Bachelor's degree in engineering

Relevant degree or equivalent practical experience

Job description

Envipco is expanding its UK operation and seeks a Field Service Manager for the South East. You will hands-on install, commission and maintain pilot machines, then lead a growing regional team as the network expands.

Reporting to the UK&I National Operations Manager, you will blend practical engineering with people leadership, safety focus and cost management, enabling reliable service delivery across the region.