Nights Reception Team Member

Welcome Break; Oxford; Hybrid; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Meals on shift

Overtime available

Staff discounts

Career progression

Apprenticeships

Holiday allowance

Cycle to work

Onsite parking

Uniform provided

Job summary

Welcome Break is seeking a Hotel Receptionist at Ramada Oxford M40/J8A Waterstock. Immediate start, flexible full‑time or part‑time hours, and an hourly rate up to £13.35 plus £1 meals per shift.

You will be the friendly face guests see first and the helpful voice they speak to last, handling check-ins, bookings and guest inquiries with care. You’ll join a team that values welcoming service, calm professionalism, and attention to detail to ensure every guest has a great stay.

Qualifications

• Customer-focused and friendly service orientation.
• Ability to stay calm and organized during busy periods.
• Strong attention to bookings, payments and guest requests.

Responsibilities

• Welcome guests and manage check-ins and check-outs smoothly.
• Handle bookings, payments, calls and guest questions.
• Keep reception tidy and welcoming for a great stay.
• Follow health and safety procedures and escalate issues quickly.

Skills

Welcoming service

Calm under pressure

Attention to detail

Team player

Job description

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Job ID: 129618

Hotel Night Receptionist
Welcome Break, Ramada Oxford M40/J8A Waterstock Oxford OX33 1LJ

Immediate start available | Flexible full‑time or part‑time hours
Earn up to £13.35 per hour, plus £1 meals on every shift

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break [Days Inn/Ramada] hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

This role could be a great fit if you:

• Enjoy delivering friendly, welcoming service and helping people feel at ease
• Can stay calm, organised and professional when it gets busy
• Take pride in getting the details right—bookings, payments, and guest requests
• Like working as part of a supportive team and are happy to learn new systems (full training provided)

What you’ll do as a Hotel Receptionist :

• Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
• Follow health & safety and security procedures, complete checks as trained, and **escalate** guest issues quickly and confidently

What you’ll get as a Hotel Receptionist at Welcome Break:

• £1 meals on every shift
• Immediate start available + overtime if you want it
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts – savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear career progression & development opportunities
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.