Nights Reception Team Member

Welcome Break; Leeds; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

£1 meals on shift

50% off onsite brands

My Welcome Break discounts

Incentive schemes

Career progression

Apprenticeship programmes

Holiday allowance

Cycle to Work

Free onsite parking

Uniform provided

Job summary

Welcome Break is seeking a Hotel Nights Receptionist at the Ramada Leeds East. This part-time, temporary role offers immediate start and involves welcoming guests, handling check-ins/check-outs, bookings, and payments with a friendly, professional approach.

You will follow health and safety procedures, assist guests with requests, and contribute to a smooth, welcoming stay. Training will be provided, with opportunities for career progression and staff discounts.

Qualifications

• Experience in delivering friendly, welcoming service.
• Able to stay calm and organised when busy.
• Strong accuracy with bookings and payments.

Responsibilities

• Welcome guests, manage check-ins and check-outs, and make sure everyone has what they need for a great stay.
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming.
• Follow health & safety and security procedures, complete checks as trained, and elevate guest issues quickly and confidently.

Skills

Friendly service

Calm under pressure

Attention to detail

Tools

Booking software

Job description

Select how often (in days) to receive an alert:

Leeds, Yorkshire, LS15 0BF, United Kingdom, LS9 0AS

Job ID: 129611

Hotel Nights Receptionist
Welcome Break, Ramada Leeds East, LS9 0AS

Immediate start available | Part‑time, Temporary hours, Must be available Weekdays and Weekends
Earn up to £13.35 per hour, plus £1 meals on every shift

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break Ramada hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

This role could be a great fit if you:

• Enjoy delivering friendly, welcoming service and helping people feel at ease
• Can stay calm, organised and professional when it gets busy
• Take pride in getting the details right—bookings, payments, and guest requests
• Like working as part of a supportive team and are happy to learn new systems (full training provided)

What you’ll do as a Hotel Receptionist:

• Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
• Follow health & safety and security procedures, complete checks as trained, and elevate guest issues quickly and confidently

What you’ll get as a Hotel Receptionist at Welcome Break:

• £1 meals on every shift
• Immediate start available + overtime if you want it
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts – savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear career progression & development opportunities
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.