Night Team Leader - Customer Experience & Growth

Tesco Retail; Macclesfield; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Excellent benefits package

Zusammenfassung

Tesco Retail in-store team is looking for a proactive Team Manager. You will lead and develop high-performing teams, drive customer-focused service, and contribute to store growth and profitability.

The role emphasizes clear communication, collaboration across teams, and a welcoming, inclusive approach to customers and colleagues. Flexible working options may be discussed during application.

Qualifikationen

• Proven experience leading and developing high-performing teams.
• Clear communication skills and ability to collaborate to deliver strong results.
• Welcoming, customer-first approach and ability to build relationships.
• Resilience and sound judgement to make decisions that support customers and colleagues.
• Flexible working mindset and adaptability in a retail environment.

Aufgaben

• Lead the team to deliver a great in-store customer experience.
• Recruit, train and develop colleagues to build a capable team.
• Coach the team to be knowledgeable about products and services.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver Store Change Plan and ensure resources are used effectively.
• Identify and resolve root-cause issues with sustainable, long-term solutions.
• Prioritise colleague safety and ensure the store trades legally by using safety tools.

Jobbeschreibung

Tesco Retail in-store team is looking for a proactive Team Manager. You will lead and develop high-performing teams, drive customer-focused service, and contribute to store growth and profitability.

The role emphasizes clear communication, collaboration across teams, and a welcoming, inclusive approach to customers and colleagues. Flexible working options may be discussed during application.