Store Team Leader: Grow People & Customer Experience

Tesco Retail; Aberdare; On-site; GBP 26,000 - 36,000; Full time

Job summary

Tesco is seeking a Team Manager in the UK to lead and develop a high-performing store team, focusing on delivering excellent customer experiences and strong commercial performance. You will recruit, train, and coach colleagues, drive store changes, and identify opportunities to improve customer service while maintaining a safe, compliant environment.

The role emphasizes leadership, teamwork, and a welcoming, customer-first approach, with flexible working discussions during the application

Responsibilities

• Lead the team to deliver a great experience for customers in-store.
• Recruit, train and develop colleagues to build a high-performing team.
• Coach the team to be knowledgeable and passionate about products, ensuring great range, quality and service.
• Lead trade activity using insight to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan and optimise resource use.
• Identify root-cause issues and implement sustainable solutions.
• Prioritise colleague safety and ensure the store trades legally with proper safety tools.
• Stay curious and look for ways to serve customers and communities better.

Job description

Tesco is seeking a Team Manager in the UK to lead and develop a high-performing store team, focusing on delivering excellent customer experiences and strong commercial performance. You will recruit, train, and coach colleagues, drive store changes, and identify opportunities to improve customer service while maintaining a safe, compliant environment.

The role emphasizes leadership, teamwork, and a welcoming, customer-first approach, with flexible working discussions during the application