Night Support & Security Team Leader

YMCA BOURNEMOUTH; Bournemouth; On-site; GBP 29,000 - 32,000; Full time

Job summary

YMCA Bournemouth is seeking a Team Leader – Night Support and Security to lead the night team, ensure the safety of residents and premises, and support the delivery of night-time services.

You will manage rosters from 9:00 p.m. to 8:00 a.m., handle emergencies, and work within Housing to maintain safeguarding and welfare. The role requires a proactive, collaborative approach and a commitment to community wellbeing.

Qualifications

• Experience of working with clients with support needs in a trauma-informed way.
• Qualification in Welfare Benefits, Housing Management, Housing-Related Support, NVQ Level 3 Health and Social Care, or Team Leading/Management.
• Experience of managing or supervising a team.
• Knowledge of adult safeguarding procedures.
• Ability to work unsocial hours, including TOIL/overtime.

Responsibilities

• Leadership, supervision, training and support of the night team.
• Safety and wellbeing of all residents across YMCA accommodation.
• Supervising security of premises and related areas.
• Organising night staff rota to ensure staffing levels.
• Handling emergency situations appropriately.

Education

Welfare Benefits

Housing Management

Housing-Related Support

NVQ Level 3 Health and Social Care

Team Leading/Management

Experience supervising a team

Knowledge of safeguarding procedures

Ability to work unsocial hours

Job description

YMCA Bournemouth is seeking a Team Leader – Night Support and Security to lead the night team, ensure the safety of residents and premises, and support the delivery of night-time services.

You will manage rosters from 9:00 p.m. to 8:00 a.m., handle emergencies, and work within Housing to maintain safeguarding and welfare. The role requires a proactive, collaborative approach and a commitment to community wellbeing.