Night Housing & Support Specialist

YMCA West London; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free gym access across sites

Discounts from major retailers

Free well-being and counselling

Work from outer London locations

Career development programmes

Family-friendly policies

Life Assurance

Job summary

YMCA St Paul’s Group in London is seeking a Housing and Support Assistant (Nights) to provide housing and support services to residents. You will be the initial point of contact, handling queries with a focus on high-quality customer service, and supporting health and wellbeing members.

You will perform reception duties, manage telephone lines, mail, repairs and payments, and act as a first aider and fire marshal, ensuring safety and wellbeing within the building.

Job description

YMCA St Paul’s Group in London is seeking a Housing and Support Assistant (Nights) to provide housing and support services to residents. You will be the initial point of contact, handling queries with a focus on high-quality customer service, and supporting health and wellbeing members.

You will perform reception duties, manage telephone lines, mail, repairs and payments, and act as a first aider and fire marshal, ensuring safety and wellbeing within the building.