Night Supervisor – Slots & Guest Experience | Bonus & Pension

MERKUR Casino UK; East Midlands; Presencial; GBP 19.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days holiday (including Bank Hollid

Quarterly Bonus Scheme

Excellent Career Progression

Contributory Pension Scheme

Life Assurance

Staff discounts

Employee assistance programme

Descripción de la vacante

MERKUR Casino UK is seeking a Nights Supervisor for our Derby venue. You will lead a team, deliver first-class service and maintain high standards during the night shift, with a 40-hour work week.

This role requires strong communication, mentoring skills and flexibility to work day and night shifts if required in a 24-hour operation. Pay is £13.53–£14.53 per hour with a dedicated night rate of £14.53 between 23:00 and 06:00.

Formación

• Proven experience as a supervisor or similar role within gaming, retail or hospitality.
• Excellent customer service skills and the ability to lead a team.
• Attention to detail and the ability to maintain standards.
• Experience mentoring and developing others.
• Flexibility to work day and night shifts where required.
• Warmth to learn and grow within the venue.

Responsabilidades

• Take responsibility for opening, trading and closing the venue.
• Assist the venue manager with day-to-day activities.
• Maintain high interior/exterior standards and housekeeping.
• Uphold customer service standards and maximise income.
• Implement marketing/promotional activities to boost revenue.
• Assist senior managers to maximise business opportunities.
• Ensure cash handling is accurate and timely.
• Adhere to company security procedures and conduct checks as needed.

Conocimientos

Supervisory experience

Customer service

Attention to detail

Mentoring others

Flexible schedule

Willingness to learn

Descripción del empleo

MERKUR Casino UK is seeking a Nights Supervisor for our Derby venue. You will lead a team, deliver first-class service and maintain high standards during the night shift, with a 40-hour work week.

This role requires strong communication, mentoring skills and flexibility to work day and night shifts if required in a 24-hour operation. Pay is £13.53–£14.53 per hour with a dedicated night rate of £14.53 between 23:00 and 06:00.