Night Shift Casino Supervisor – Derby | 28 Days Holiday

Merkur Slots UK Limited; East Midlands; Presencial; GBP 19.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days holiday

Quarterly Bonus Scheme

Excellent Career Progression

Contributory Pension Scheme

Life Assurance

Employee discounts

Descripción de la vacante

MERKUR Slots UK Limited is seeking a Nights Supervisor in Derby to lead venue teams, ensure top‑tier customer service, and support daily operations. The role requires excellent communication, team mentoring, and the ability to work a rotating day/night schedule at a 24‑hour venue.

Training and progression are provided within a market‑leading gaming group. You will supervise staff, promote a positive work environment, and help maximise revenue while adhering to company policies and safety

Formación

• Proven experience as a supervisor or similar role within the gaming, retail, hospitality, or similar industry.
• Excellent customer service skills with a focus on guest experience.
• Strong communication and leadership abilities to motivate team members.
• Able to work independently and as part of a team with initiative and reliability.
• Willingness to learn and adapt to a fast-paced environment.

Responsabilidades

• Take responsibility for opening, trading and closing the venue.
• Assist the venue manager with day-to-day activities.
• Maintain high interior/exterior standards and housekeeping.
• Establish and maintain customer service standards to maximise income.
• Implement promotions to maximise revenue opportunities.
• Support senior managers to drive business opportunities.
• Ensure cash handling procedures are followed accurately.

Conocimientos

Team leadership

Customer service

Communication

Attention to detail

Flexible scheduling

Problem solving

Descripción del empleo

MERKUR Slots UK Limited is seeking a Nights Supervisor in Derby to lead venue teams, ensure top‑tier customer service, and support daily operations. The role requires excellent communication, team mentoring, and the ability to work a rotating day/night schedule at a 24‑hour venue.

Training and progression are provided within a market‑leading gaming group. You will supervise staff, promote a positive work environment, and help maximise revenue while adhering to company policies and safety