Night Supervisor - Guest Experience Leader (Permanent)

Malmaison & Hotel du Vin; Birmingham; In loco; GBP 15.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

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Descrizione del lavoro

Malmaison Birmingham is seeking a Night Supervisor to manage hotel operations after hours, ensuring guest satisfaction and brand standards. The role offers a permanent position with a focus on delivering high-end service and memorable experiences.

You will oversee the night team, handle guest needs, and contribute to maintaining the premium Malmaison standard across all night-time activities. A strong service ethic and attention to detail are required.

Competenze

• Experience in guest-facing hotel roles is preferred.
• Excellent customer service and attention to detail are essential.

Mansioni

• Oversee hotel operations from sundown to sunrise.
• Ensure brand standards and guest expectations are met.
• Lead and support the night shift team to deliver seamless service.

Descrizione del lavoro

Malmaison Birmingham is seeking a Night Supervisor to manage hotel operations after hours, ensuring guest satisfaction and brand standards. The role offers a permanent position with a focus on delivering high-end service and memorable experiences.

You will oversee the night team, handle guest needs, and contribute to maintaining the premium Malmaison standard across all night-time activities. A strong service ethic and attention to detail are required.