Guest Experience Waiter/Waitress — Flexible Shifts & Growth

Malmaison & Hotel du Vin; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Brand training

Apprenticeships

Job summary

Malmaison Birmingham is seeking a Waiter / Waitress to deliver exceptional dining experiences and represent the restaurant with warmth and professionalism.

This permanent role pays £12.80 per hour for 15 hours weekly, offers flexible shifts including evenings and weekends, and includes branded training and apprenticeship opportunities to help you develop your career.

You will work closely with kitchen and management to coordinate service, learn new skills, and grow within the Malmaison brand.

Qualifications

• Passion for great customer service and willingness to learn.
• Experience not required but helpful.
• Ability to work flexible shifts.

Responsibilities

• Be the face of the restaurant and ensure a smooth dining experience.
• Communicate with Kitchen and management to coordinate service.
• Handle shifts during evenings and weekends with flexible patterns.
• Provide excellent customer service and learn new skills.

Skills

Customer service

Teamwork

Job description

Malmaison Birmingham is seeking a Waiter / Waitress to deliver exceptional dining experiences and represent the restaurant with warmth and professionalism.

This permanent role pays £12.80 per hour for 15 hours weekly, offers flexible shifts including evenings and weekends, and includes branded training and apprenticeship opportunities to help you develop your career.

You will work closely with kitchen and management to coordinate service, learn new skills, and grow within the Malmaison brand.