Assistant Night Manager

Malmaison Belfast; Cheltenham; On-site; GBP 16,000 - 22,000; Full time

Job summary

Malmaison Cheltenham is seeking an Assistant Night Manager to oversee the hotel from sundown to sunrise, ensuring guest care stays on brand and standards are upheld.

You will lead a hands-on team, respond to guest needs, and enjoy a fast-paced environment with a 4 on / 4 off shift pattern and added TRONC service charge.

Qualifications

• You should demonstrate high standards in guest service.
• Ability to make guests smile and deliver celebrity service.
• Strong people skills and professionalism.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage guest expectations and ensure brand standards are met.

Skills

Guest service excellence

High standards

People oriented

Brand standards adherence

Job description

Job title: Assistant Night Manager, Malmaison

Rate of pay / Hours: £13.69 per hour plus TRONC (service charge) / 40 hours

Contract Type: 4 on / 4 off shift pattern

Location: Malmaison Cheltenham

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

You as Assistant Night Manager will oversee the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel du Vin – we actively encourage internal development and progression, Onwards and Upwards.