Night-Shift Worksop Supervisor | Growth & Benefits

MERKUR Casino UK; Worksop; Hybrid; GBP 19,000 - 20,000; Full time

Benefits offered by this job

28 days holiday

Quarterly Bonus Scheme

Contributory Pension Scheme

Life Assurance

Discounts with retailers

Employee assistance programme

Job summary

MERKUR Slots in Worksop is looking for a Supervisor to join our venue team. You will lead front-line staff, ensure excellent customer service, and support daily operations to drive targets.

Responsibilities include opening/closing the venue, maintaining standards, and mentoring team members. A proactive, customer-focused approach and flexibility to work day or night shifts are essential.

Qualifications

• Proven experience as a supervisor or similar role within gaming, retail, hospitality, or related industry.
• Excellent customer service skills.
• Experience leading and mentoring others.
• Flexibility to work both day and night shifts.

Responsibilities

• Take full responsibility for opening, trading and closure of the venue.
• Assist the venue manager in day-to-day activities of the venue.
• Ensure interior/exterior standards and housekeeping are maintained.
• Promote customer service standards and maximise revenue opportunities.
• Ensure venue cash handling and security procedures are followed.

Skills

Supervisory experience

Customer service

Attention to detail

Team leadership

Flexible shifts

Job description

MERKUR Slots in Worksop is looking for a Supervisor to join our venue team. You will lead front-line staff, ensure excellent customer service, and support daily operations to drive targets.

Responsibilities include opening/closing the venue, maintaining standards, and mentoring team members. A proactive, customer-focused approach and flexibility to work day or night shifts are essential.