Night-Shift Customer Service Supervisor with Premium Pay

Luxury Leisure; Wigan; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Enhanced night rate (£1.50/hr between

Job summary

Luxury Leisure is seeking a Customer Service Assistant / Supervisor for night shifts 22:00-08:30. You will deliver outstanding customer service across our venues and step up to supervisory duties when required, earning an enhanced rate for supervisory tasks and additional pay for late-night hours.

You will welcome guests, promote offers and events, handle cash, serve refreshments, and assist with opening/closing procedures while supervising the team as needed, all while complying with Challenge

Responsibilities

• Welcoming and engaging customers, ensuring a great experience every visit
• Promoting offers, events, and new games
• Handling cash and providing change accurately
• Serving refreshments and keeping the venue clean and welcoming
• Supporting with opening/closing procedures and supervising the team when needed
• Upholding our Challenge 25 policy and ensuring compliance with gambling legislation

Job description

Luxury Leisure is seeking a Customer Service Assistant / Supervisor for night shifts 22:00-08:30. You will deliver outstanding customer service across our venues and step up to supervisory duties when required, earning an enhanced rate for supervisory tasks and additional pay for late-night hours.

You will welcome guests, promote offers and events, handle cash, serve refreshments, and assist with opening/closing procedures while supervising the team as needed, all while complying with Challenge