Night Shift Customer Service Supervisor - Lead & Earn Enhanced Pay

Luxury Leisure; Healey; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Enhanced rate

Night shift premium

Job summary

Luxury Leisure in the United Kingdom is seeking a Customer Service Assistant / Supervisor to deliver outstanding service across our venues. The role focuses on assisting customers and stepping up to supervisory duties when required, earning the enhanced hourly rate.

Shift pattern is night hours 22:00-08:30 with 3 nights out of 7; enhanced rate £13.25/hour for supervisory duties, plus £1.50/hour extra for hours between 11pm and 6am; responsibilities include welcoming customers, promoting offers,

Responsibilities

• Welcoming and engaging customers, ensuring a great experience every visit
• Promoting offers, events, and new games
• Handling cash and providing change accurately
• Serving refreshments and keeping the venue clean and welcoming
• Supporting with opening/closing procedures and supervising the team when needed
• Upholding our Challenge 25 policy and ensuring compliance with gambling legislation

Job description

Luxury Leisure in the United Kingdom is seeking a Customer Service Assistant / Supervisor to deliver outstanding service across our venues. The role focuses on assisting customers and stepping up to supervisory duties when required, earning the enhanced hourly rate.

Shift pattern is night hours 22:00-08:30 with 3 nights out of 7; enhanced rate £13.25/hour for supervisory duties, plus £1.50/hour extra for hours between 11pm and 6am; responsibilities include welcoming customers, promoting offers,