Night Shift Logistics Team Lead - Outbound Operations

Jingdong Development France; Milton Keynes; On-site; GBP 32,000 - 45,000; Full time

Job summary

JINGDONG Logistics is seeking an outbound supervisor to lead the outbound team, coordinating picking, packing and related tasks to ensure timely daily operations across our UK network. You will oversee task allocation and monitor performance to uphold service levels.

The role emphasizes process monitoring, exception handling with courier liaison, data-driven efficiency improvements, safety training, and strong cross-department collaboration to drive continuous improvement in a fast-paced

Responsibilities

• Team Management and Task Allocation: Responsible for managing the outbound team members and coordinating picking, packing, and other operational tasks.
• Process Monitoring and Exception Handling: Monitor all stages of the outbound process in real time; coordinate resolution of customer-reported exceptions; liaise with courier companies.
• Efficiency Optimization and Standard Compliance: Analyze outbound data, optimize processes and storage layout; promote standardized procedures to reduce errors.
• Staff Training and Safety Management: Organize training for team members; enforce safety standards and mitigate risks.
• Cross-Department Collaboration and Data Feedback: Collaborate with logistics and customer service to coordinate inventory management and fulfillment; report issues and drive process improvements.

Job description

JINGDONG Logistics is seeking an outbound supervisor to lead the outbound team, coordinating picking, packing and related tasks to ensure timely daily operations across our UK network. You will oversee task allocation and monitor performance to uphold service levels.

The role emphasizes process monitoring, exception handling with courier liaison, data-driven efficiency improvements, safety training, and strong cross-department collaboration to drive continuous improvement in a fast-paced