Inbound Logistics Supervisor: Lead, Optimize & Coach

Jingdong Development France; Coventry; On-site; GBP 26,000 - 38,000; Full time

Job summary

JINGDONG Logistics UK is seeking an experienced inbound logistics supervisor to oversee receipt, storage, and dispatch within a JD.COM INTERNATIONAL UK LTD facility. Lead a team, enforce safety, and maintain high standards across inbound processes.

You will coordinate receiving, put-away, and inventory control, while optimizing workflows and collaborating with procurement, inventory, and outbound teams. Strong leadership, English fluency, and UK health & safety knowledge are required.

Qualifications

• 3+ years in a supervisory role within a fast-paced logistics or warehouse environment (inbound operations).
• Strong understanding of warehouse management systems (WMS) and inventory control principles.
• Excellent leadership, communication, and interpersonal skills with the ability to motivate and develop a team.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Demonstrated ability to analyze data, identify trends, and implement solutions for operational improvements.
• Strong problem-solving skills and the ability to make sound decisions under pressure.
• Forklift certification (reach truck, counterbalance) and experience operating material handling equipment preferred.
• Flexibility to work various shifts, including weekends and holidays, as operational needs dictate.
• Knowledge of UK health and safety regulations pertinent to warehouse operations.
• Fluency in English, both written and verbal.

Responsibilities

• Supervise and train a team of inbound associates, ensuring adherence to safety protocols, company policies, and operational procedures.
• Plan, organize, and monitor the receiving, unloading, sorting, and put-away processes for all incoming shipments.
• Ensure accurate inventory management, including discrepancy resolution and data entry into the Warehouse Management System (WMS).
• Optimize inbound workflows to maximize efficiency, reduce processing times, and minimize errors.
• Collaborate with procurement, inventory, and outbound teams to ensure smooth flow of goods and resolve operational issues.
• Conduct regular performance reviews for team members and provide constructive feedback and coaching.
• Maintain accurate records of inbound activities, including daily reports on productivity, quality, and attendance.
• Identify and implement continuous improvement initiatives to enhance inbound operations and overall warehouse performance.
• Ensure compliance with all health, safety, and environmental regulations within the inbound department.
• Operate and oversee the use of material handling equipment safely and efficiently.

Skills

Leadership

Communication

Data analysis

Problem-solving

Team development

Tools

WMS

Microsoft Office

Job description

JINGDONG Logistics UK is seeking an experienced inbound logistics supervisor to oversee receipt, storage, and dispatch within a JD.COM INTERNATIONAL UK LTD facility. Lead a team, enforce safety, and maintain high standards across inbound processes.

You will coordinate receiving, put-away, and inventory control, while optimizing workflows and collaborating with procurement, inventory, and outbound teams. Strong leadership, English fluency, and UK health & safety knowledge are required.