Delivery Station Lead - Operations & Safety

JD.COM; West Midlands; On-site; GBP 32,000 - 52,000; Full time

Job summary

JINGDONG Logistics oversees daily delivery-station operations for JD.COM INTERNATIONAL UK LTD, leading a team to meet targets while upholding safety and quality standards. You’ll manage inbound/outbound flow, scheduling, and staff development, ensuring accurate sorting, scanning, and loading processes across the station.

You will monitor performance against KPIs, implement corrective actions, and collaborate with internal and external partners to resolve issues while presenting management

Qualifications

• Proven experience in a supervisory or leadership role within logistics, warehousing, or delivery operations.
• Strong understanding of logistics processes including sorting, scanning, and dispatch.
• Excellent leadership and team management skills with ability to develop staff.
• Ability to analyze data, identify trends, and make data-driven decisions to improve efficiency.
• Proficiency in using warehouse management systems (WMS) and relevant software.
• Strong communication and interpersonal skills for diverse teams and stakeholders.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Commitment to safety and quality with knowledge of health and safety regulations.
• Bachelor's or related degree preferred.

Responsibilities

• Supervise and motivate a team of delivery associates and warehouse staff, including training and scheduling.
• Manage daily inbound and outbound package flow with accurate sorting, scanning, and loading.
• Monitor and optimize station performance against key metrics like on-time delivery and safety.
• Enforce company policies, safety regulations, quality standards, and guidelines.
• Troubleshoot operational issues and implement corrective actions to reduce disruptions.
• Conduct regular inventory checks and maintain records of movement and equipment.
• Communicate with internal stakeholders and external partners to resolve issues.
• Prepare and present performance reports with insights for management.
• Maintain a clean, safe, and organized working environment.

Skills

Leadership

Logistics processes

WMS proficiency

Communication

Data analysis

Flexibility

Health and safety

Driver license

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

WMS

Job description

JINGDONG Logistics oversees daily delivery-station operations for JD.COM INTERNATIONAL UK LTD, leading a team to meet targets while upholding safety and quality standards. You’ll manage inbound/outbound flow, scheduling, and staff development, ensuring accurate sorting, scanning, and loading processes across the station.

You will monitor performance against KPIs, implement corrective actions, and collaborate with internal and external partners to resolve issues while presenting management