Night Shift Hotel Assistant - Service, Safety, Quiet Nights

The Nici; United Kingdom; Remote; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Training opportunities

Career progression

Meals on duty

Job summary

THE NICI Collection is seeking an Overnight Hotel Assistant to support operations during the quieter hours overnight. This role involves ensuring excellent guest service while maintaining security and organization for the hotel.

Ideal candidates will possess good communication skills and a dependable, friendly approach. Responsibilities include assisting guests, monitoring the hotel, and ensuring cleanliness.

Qualifications

• Dependable and approachable with a pride in doing a good job.
• Comfortable working independently and making decisions.
• Experience in hospitality or customer service is preferred.

Responsibilities

• Provide guest support throughout the night and respond to requests.
• Assist with late arrivals and early departures efficiently.
• Monitor the hotel, addressing any unusual or unsafe situations.
• Maintain cleanliness in communal areas.
• Prepare the hotel for the morning team.
• Support room and event setups as needed.

Skills

Customer service

Attention to detail

Communication skills

Independence

Job description

THE NICI Collection is seeking an Overnight Hotel Assistant to support operations during the quieter hours overnight. This role involves ensuring excellent guest service while maintaining security and organization for the hotel.

Ideal candidates will possess good communication skills and a dependable, friendly approach. Responsibilities include assisting guests, monitoring the hotel, and ensuring cleanliness.