Night Shift Guest Services Specialist

Thwaites; Fareham; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Wage access (Stream)

28 days annual leave

Health cash plan

Employee assistance

Maternity/Paternity pay

Apprenticeships available

Employee discounts

Life assurance

Training programmes

Supportive work environment

Job summary

Thwaites is seeking a reliable Night Porter to join our nights team. You will be responsible for guest safety, delivering warm welcomes, and handling late arrivals with a calm, proactive approach.

The role requires initiative, strong communication, and a willingness to multi-task in a hotel environment. In return, we offer a competitive salary negotiable by experience, access to up to 40% of wages through Stream, generous annual leave, health benefits, and training opportunities within a

Qualifications

• Excellent communication skills required.

Responsibilities

• Checking in late arrivals.
• Cleaning the property and setting up meeting/conference rooms.
• Arranging newspapers and wake up calls.
• Ensuring the building and guests are secure.
• Helping set the dining area for breakfast.

Skills

Communication skills

Job description

Thwaites is seeking a reliable Night Porter to join our nights team. You will be responsible for guest safety, delivering warm welcomes, and handling late arrivals with a calm, proactive approach.

The role requires initiative, strong communication, and a willingness to multi-task in a hotel environment. In return, we offer a competitive salary negotiable by experience, access to up to 40% of wages through Stream, generous annual leave, health benefits, and training opportunities within a