Night Porter: Guest Welcome & Security Pro

Thwaites; West of England; Presencial; GBP 19 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary negotiable

Stream wage access up to 40% of earned

28 days annual leave

Health cash plan

Employee assistance programme

Maternity and paternity pay

Apprenticeships available

Staff discounts

Life assurance

Training programmes

Engaging & supportive work environment

Resumo da oferta

Thwaites is seeking a Night Porter to be a key part of our nights team, welcoming guests and delivering exceptional service. You will help ensure guest safety and security while working on your own initiative, handling late arrivals and morning setup with attention to detail.

The role requires the ability to stay calm under pressure, strong communication, and reliability. Prior hotel experience and basic computer skills are advantageous, with full training provided.

Qualificações

• Night porter role requires responsibility and reliability.
• Excellent communication skills and ability to stay calm under pressure.
• Previous hotel experience is advantageous and basic computer skills are a plus.

Responsabilidades

• Check in late arrivals and manage guest requests during the night.
• Clean the property and set up meeting/conference rooms as needed.
• Arrange newspapers and provide wake-up calls for guests.
• Ensure building and guest security throughout the night.
• Assist in setting dining area for breakfast.

Conhecimentos

Guest service

Communication

Reliability

Calm under pressure

Ferramentas

Basic computer skills

Descrição da oferta de emprego

Thwaites is seeking a Night Porter to be a key part of our nights team, welcoming guests and delivering exceptional service. You will help ensure guest safety and security while working on your own initiative, handling late arrivals and morning setup with attention to detail.

The role requires the ability to stay calm under pressure, strong communication, and reliability. Prior hotel experience and basic computer skills are advantageous, with full training provided.