Night Front Desk Porter - Flexible Guest Support & Safety

Valor Hospitality Partners, LLC; Seaton House; Remote; GBP 16,000 - 23,000; Full time

Job summary

Seaton House is seeking a Night Porter to join our team. You will assist late arrivals with luggage and travel arrangements, and support the night operation to meet guest requests, including additional room amenities and serving Food and Beverages.

The role requires staying calm under pressure, remaining vigilant to keep the hotel safe, and flexibility to adapt on shift in order to prepare the hotel for the day ahead. Shifts include evenings and weekends with 40 hours per week across four days.

Qualifications

• Night porter role requiring ability to work nights and weekends.
• Calm under pressure and vigilant to keep the hotel safe.
• Flexible to adapt on shift and take initiative.
• Assist late arrivals with luggage and travel arrangements; support night operations.

Responsibilities

• Luggage assistance for late arrivals.
• Support night operations to meet guest requests including room amenities and F&B.
• Maintain hotel safety and security on night shift.
• Prepare the hotel for the day ahead.

Skills

Customer service

Calm under pressure

Flexibility

Guest support

Job description

Seaton House is seeking a Night Porter to join our team. You will assist late arrivals with luggage and travel arrangements, and support the night operation to meet guest requests, including additional room amenities and serving Food and Beverages.

The role requires staying calm under pressure, remaining vigilant to keep the hotel safe, and flexibility to adapt on shift in order to prepare the hotel for the day ahead. Shifts include evenings and weekends with 40 hours per week across four days.