Night Shift Food Team Leader: Bold Service & Results

Marks and Spencer; Belfast City District; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

Marks & Spencer in Belfast is seeking a Team Manager for Food who will lead from the front on the shop floor, drive high standards and deliver standout service and strong commercial results even under pressure.

You'll coach and develop a multiskilled team, use data and insight to shape performance, manage safety and availability, and champion our customer-first approach while embracing change and new ways of working.

Formación

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Comfort with difficult conversations and leading through change.
• Demonstrates service focus and M&S values.

Responsabilidades

• Lead from the front on the shop floor to raise standards and service.
• Inspire and develop a multiskilled team to deliver results.
• Own standards, safety, availability, and operational excellence.
• Use data and insight to drive strong commercial results.
• Lead change with resilience and adaptability.

Conocimientos

Team leadership

Retail experience

Data-driven decisions

Coaching & performance management

Communication skills

Change adaptability

Digital confidence

Descripción del empleo

Marks & Spencer in Belfast is seeking a Team Manager for Food who will lead from the front on the shop floor, drive high standards and deliver standout service and strong commercial results even under pressure.

You'll coach and develop a multiskilled team, use data and insight to shape performance, manage safety and availability, and champion our customer-first approach while embracing change and new ways of working.