Food Team Leader: Elevate Service & Results

Marks and Spencer; Hayle; On-site; GBP 26,000 - 32,000; Full time

Job summary

Marks & Spencer is seeking a Team Manager in Food to lead from the front on the shop floor, setting the pace and inspiring a multi-skilled team to deliver standout service and strong commercial results.

You will thrive in a fast-moving environment, coach and develop colleagues, and use data to drive decisions while modeling great service, inclusion and M&S values. This is a role that delivers results the right way.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.

Responsibilities

• Lead from the front on the shop floor, setting the pace and inspiring your team to deliver standout service and strong commercial results
• Coach and develop colleagues to maximise performance and engagement
• Maintain high standards of safety, availability and operational excellence
• Use data and insights to drive store performance and decision making
• Communicate effectively to manage change and align the team with customer-focused goals

Job description

Marks & Spencer is seeking a Team Manager in Food to lead from the front on the shop floor, setting the pace and inspiring a multi-skilled team to deliver standout service and strong commercial results.

You will thrive in a fast-moving environment, coach and develop colleagues, and use data to drive decisions while modeling great service, inclusion and M&S values. This is a role that delivers results the right way.