Night-Shift Food Customer Assistant – Frontline, High Pace

Marks & Spencer Plc; Tendring; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer Plc is recruiting a Customer Assistant for our Food section. This frontline role involves working through the night and across shifts, delivering excellent service in a fast-paced retail environment. You’ll be a brand ambassador ready to drive sales and help customers find what they need.

Flexibility, digital savviness with Sparks App, and teamwork are essential as you rotate across store areas and respond quickly to customer demand.

Qualifications

• Customer-facing role requiring excellent service.
• Ability to work in a fast-paced, high-pressure environment.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Provide five-star service at pace on the shop floor.
• Recommend and sell Food products to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Be a resilient, team-focused brand ambassador across store areas.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Tools

Sparks App

Job description

Marks & Spencer Plc is recruiting a Customer Assistant for our Food section. This frontline role involves working through the night and across shifts, delivering excellent service in a fast-paced retail environment. You’ll be a brand ambassador ready to drive sales and help customers find what they need.

Flexibility, digital savviness with Sparks App, and teamwork are essential as you rotate across store areas and respond quickly to customer demand.