Night Shift Customer Assistant – Fast-Paced Food Retail

Marks & Spencer Group; Leicester Forest East; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, handling busy periods, and promoting our latest food products.

The role emphasizes being a brand ambassador who stays adaptable and digitally confident with Sparks App and in-store devices. You'll thrive in a fast-paced, high-pressure environment, supporting customers with knowledge and a can-do attitude.

Qualifications

• Experience in customer service in retail is preferred.
• Willingness to work night shifts.
• Ability to thrive under pressure and deliver five-star service.
• Comfort with using Sparks App and in-store devices.

Responsibilities

• Assist customers in the Food section with speed and courtesy.
• Promote and sell new food products to customers.
• Be a brand ambassador and uphold store standards.
• Be flexible to work across various store areas as needed.

Skills

Customer service

Team player

Flexible scheduling

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, handling busy periods, and promoting our latest food products.

The role emphasizes being a brand ambassador who stays adaptable and digitally confident with Sparks App and in-store devices. You'll thrive in a fast-paced, high-pressure environment, supporting customers with knowledge and a can-do attitude.