Night Shift Customer Assistant – Fast-Paced Food Retail

Marks and Spencer; York and North Yorkshire; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You'll thrive under pressure, deliver five-star service at pace, and support a transforming store environment.

You'll work late shifts Sunday, Wednesday and Thursday evenings, with an unsocial premium of £3 per hour for hours between 22:00 and 06:00. You should be flexible, resilient, and ready to roll up your sleeves to meet customer demand.

Qualifications

• Frontline customer service experience preferred.
• Ability to deliver fast, high-quality service during busy periods.
• Comfortable using digital tools like Sparks App and in-store devices.

Responsibilities

• Assist customers with product knowledge and recommendations.
• Work across store areas and adapt to changing demands.
• Provide five-star service and support sales growth.

Skills

Customer service

Flexible hours

Team player

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You'll thrive under pressure, deliver five-star service at pace, and support a transforming store environment.

You'll work late shifts Sunday, Wednesday and Thursday evenings, with an unsocial premium of £3 per hour for hours between 22:00 and 06:00. You should be flexible, resilient, and ready to roll up your sleeves to meet customer demand.