Night-Shift Food Customer Assistant — Fast-Paced, Impactful

Marks & Spencer Plc; Manchester; On-site; GBP 19,000 - 22,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. The role involves night shifts and delivering outstanding service to customers in a busy store.

Shifts run Sunday to Thursday from 23:00 to 06:00. An unsocial premium of £3.00 per hour applies to hours between 22:00 and 06:00. Applicants must be 18 or over and able to work flexible hours as required.

Qualifications

• Frontline role requiring resilience and high energy.
• Ability to deliver five-star service at pace.
• Willingness to work across store areas and adapt to changing demands.

Responsibilities

• Provide five-star service at pace and assist customers.
• Recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Flexibly work across store areas according to demands.

Skills

Customer service

Teamwork

Digital literacy

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. The role involves night shifts and delivering outstanding service to customers in a busy store.

Shifts run Sunday to Thursday from 23:00 to 06:00. An unsocial premium of £3.00 per hour applies to hours between 22:00 and 06:00. Applicants must be 18 or over and able to work flexible hours as required.