Night-Shift Food Assistant — Fast-Paced Customer Expert

Marks & Spencer Plc; Birmingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be on night shifts and play a frontline role, delivering five-star service while handling high customer demand.

You may be asked to work up to full-time hours in December, and an additional £3.00 per hour unsocial premium applies between 22:00 and 06:00. We require down-to-earth colleagues who thrive under pressure, embrace change, and use Sparks App and in-store devices to enhance the customer experience.

Qualifications

• Applicants must be 18 or over.

Responsibilities

• Provide five-star service at pace in a high-pressure environment.
• Utilise Sparks App and in-store devices to assist customers.
• Work across store areas to meet changing demand with flexibility.
• Recommend and sell our newest food products to customers.

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be on night shifts and play a frontline role, delivering five-star service while handling high customer demand.

You may be asked to work up to full-time hours in December, and an additional £3.00 per hour unsocial premium applies between 22:00 and 06:00. We require down-to-earth colleagues who thrive under pressure, embrace change, and use Sparks App and in-store devices to enhance the customer experience.