Night-Shift Food Assistant: Fast-Paced, Flexible & Frontline

Marks & Spencer Plc; Tees Valley; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial hours premium £3.00/h

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering fast, five-star service while staying confident with digital tools.

You’ll work nights (18:00–05:00) and may be asked to work up to full-time hours in December. You should be flexible across store areas and thrive under pressure.

Applicants must be 18+, with a positive attitude and ability to sell and recommend products to customers.

Qualifications

• Willingness to work night shifts (18:00–05:00) and meet age requirements.
• Ability to deliver five-star service at pace and handle busy periods.
• Comfort with using Sparks App and in-store devices to assist customers.

Responsibilities

• Assist customers with product knowledge and selling of the Food range.
• Utilise Sparks App and store devices to enhance the customer experience.
• Work across different store areas and shifts to meet store needs.
• Provide high-energy, frontline service during peak times.

Skills

Customer service

Digital literacy

Teamwork

Sales skills

Brand ambassador

Flexibility

Sparks App

Tools

Sparks App

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering fast, five-star service while staying confident with digital tools.

You’ll work nights (18:00–05:00) and may be asked to work up to full-time hours in December. You should be flexible across store areas and thrive under pressure.

Applicants must be 18+, with a positive attitude and ability to sell and recommend products to customers.