Night-Shift Food Customer Assistant | Fast-Paced & Flexible

Marks & Spencer Group; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Unsocial premium £3/h for late shifts

Job summary

Marks & Spencer Group in London is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and helping customers find and choose products.

You’ll use Sparks App and store devices to assist shoppers, upsell new food items, and support a busy team across shifting hours. This role involves flexible evenings and weekend work, with a £3/h unsocial premium for late shifts.

Qualifications

• Be a resilient, committed brand ambassador with strong customer focus.
• Demonstrate ability to work in a fast-paced retail environment.
• Showcase confidence using digital store tools and devices.
• Available to work flexible evening and weekend shifts.

Responsibilities

• Deliver five-star service at pace to customers.
• Recommend and sell our latest food products.
• Utilise Sparks App and in-store devices to assist customers.
• Be a team player across various store areas during busy periods.

Skills

Customer service

Cash handling

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in London is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and helping customers find and choose products.

You’ll use Sparks App and store devices to assist shoppers, upsell new food items, and support a busy team across shifting hours. This role involves flexible evenings and weekend work, with a £3/h unsocial premium for late shifts.