Night Shift Customer Assistant - Food Service Pro

Marks and Spencer; Leicester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section to be at the frontline of a fast-moving retailer. You’ll thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be digitally confident, using Sparks App and in-store devices to help customers find products and complete sales. Hours include night shifts as part of our pattern: 22:00–06:00 and 22:00–07:00 on weekends, with an unsocial premium of £3.00 per

Qualifications

• Experience in fast-paced retail environments is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Frontline customer service in Food section, helping customers find products.
• Sell and upsell products while maintaining store standards.
• Operate digital tools like Sparks App to assist customers and complete transactions.
• Collaborate with team to ensure smooth store operations and coverage during shifts.

Skills

Customer service

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section to be at the frontline of a fast-moving retailer. You’ll thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be digitally confident, using Sparks App and in-store devices to help customers find products and complete sales. Hours include night shifts as part of our pattern: 22:00–06:00 and 22:00–07:00 on weekends, with an unsocial premium of £3.00 per