Night-Shift Food Customer Assistant – Christmas Peak

Marks and Spencer; Skipton; On-site; GBP 12,000 - 22,000; Full time

Job summary

Marks & Spencer is hiring for a Customer Assistant in our Food section. You will work on a frontline shift pattern that includes late nights, delivering five-star service, and applying product knowledge to meet high customer demand. You’ll use Sparks and in-store devices to assist shoppers and stay digitally proficient.

The role emphasizes resilience, teamwork, and flexibility across store areas to maintain strong customer experiences during peak times.

Responsibilities

• Join the frontline in M&S Food and deliver five-star service at pace.
• Recommend and sell our newest food products to customers.
• Be digitally confident and use Sparks and in-store devices to enhance the customer experience.

Tools

Sparks

Job description

Marks & Spencer is hiring for a Customer Assistant in our Food section. You will work on a frontline shift pattern that includes late nights, delivering five-star service, and applying product knowledge to meet high customer demand. You’ll use Sparks and in-store devices to assist shoppers and stay digitally proficient.

The role emphasizes resilience, teamwork, and flexibility across store areas to maintain strong customer experiences during peak times.