Night-Shift Food Customer Assistant — Christmas Peak

Marks & Spencer Group; Bridgnorth; On-site; GBP 12,000 - 19,000; Part time

Benefits offered by this job

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Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section to be on the frontline, serving customers with pride and energy. You will work through night shifts, delivering five-star service at pace and using digital tools to assist shoppers.

Applicants should be 18+ due to night hours and be ready to roll up their sleeves in a fast-moving retail environment, across a range of store areas to meet demand during peak periods.

Qualifications

• Night shift eligibility: must be 18+ due to night hours and safety rules.
• Customer-facing role requiring calm under pressure and strong service orientation.

Responsibilities

• thrive in a high-pressure environment to serve customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player and support colleagues to deliver a seamless service.
• Flexible to work across different store areas as demands change.
• Contribute to driving sales and meeting customer demand during peak times.

Skills

Customer service

Flexibility

Stamina

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section to be on the frontline, serving customers with pride and energy. You will work through night shifts, delivering five-star service at pace and using digital tools to assist shoppers.

Applicants should be 18+ due to night hours and be ready to roll up their sleeves in a fast-moving retail environment, across a range of store areas to meet demand during peak periods.