Night Shift Food Customer Assistant – Christmas Peak

Marks & Spencer Plc; Ashtead; Sur place; GBP 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

Unsocial premium

Résumé du poste

Marks & Spencer Plc is hiring a Customer Assistant for our Food section in the Ashtead area. The role involves frontline service, product knowledge, and assisting customers on the shop floor. You will use Sparks App and in-store devices to enhance the customer experience.

Shifts run 22:00–06:00, with potential full-time hours during two December weeks. An unsocial premium of £3.00 per hour applies to those hours. You must be 18 or over and ready to work in a high‑pressure environment.

Qualifications

• Customer service experience or aptitude is helpful.
• Ability to work in a fast-paced retail environment.
• Comfort with using digital tools on the shop floor.

Responsabilités

• Provide five-star service to customers and upsell food products.
• Assist customers on the shop floor and answer product questions.
• Operate Sparks App and in-store devices to help customers find items.
• Maintain a clean, well-organised store during peak times.
• Work across store areas and adapt to changing demands.

Connaissances

Customer service

Team player

Digital literacy

Outils

Sparks App

In-store devices

Description du poste

Marks & Spencer Plc is hiring a Customer Assistant for our Food section in the Ashtead area. The role involves frontline service, product knowledge, and assisting customers on the shop floor. You will use Sparks App and in-store devices to enhance the customer experience.

Shifts run 22:00–06:00, with potential full-time hours during two December weeks. An unsocial premium of £3.00 per hour applies to those hours. You must be 18 or over and ready to work in a high‑pressure environment.