Night-Shift Food Customer Assistant | Fast-Paced, Flexible

Marks and Spencer; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending products, and selling our latest food range. You’ll use Sparks App and in-store devices to assist customers and enhance their experience.

You'll thrive in a high-pressure environment, be a team player, and stay adaptable as shifts vary across store areas. Full-time hours may be required during peak weeks in December.

Qualifications

• This job role involves working early mornings and a willingness to work shifts across store areas.
• Up to full-time hours may be required during busy weeks in December.
• Experience in retail or customer service is advantageous.

Responsibilities

• Provide five-star service and sell our newest food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work as part of a high-energy team to maintain a fast-paced store environment.
• Be flexible to cover shifts across different store areas as needed.

Skills

Customer service

Teamwork

Digital tools usage

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending products, and selling our latest food range. You’ll use Sparks App and in-store devices to assist customers and enhance their experience.

You'll thrive in a high-pressure environment, be a team player, and stay adaptable as shifts vary across store areas. Full-time hours may be required during peak weeks in December.