Night Shift: Customer Service Pro — Retail & Café

BP Retail; Market Harborough; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

Discount on in-store goods

Wellbeing benefits

Pension scheme

Share save scheme

Free hot drinks

Family leave

Job summary

BP Retail is hiring a Customer Service Assistant for night shifts in a retail environment. The role focuses on delivering top-notch customer service within the Wild Bean Café, while supporting stock, promotions, and store cleanliness. Full training will be provided, and team collaboration is encouraged to meet customer needs efficiently.

Ideal candidates are energized by teamwork and a fast-paced setting. The position offers flexible hours, benefits, and career progression opportunities within

Qualifications

• Passion for customer service and ability to work as part of a collaborative team in a fast-paced retail setting.
• Full retail experience not required; online and on-the-job training provided to develop needed skills.

Responsibilities

• Ensure safety of self, colleagues, and customers per bp policies.
• Serve customers efficiently and meet their needs promptly.
• Promote bp offers, promotions, and loyalty schemes.
• Prepare and serve items from the Wild Bean Café.
• Assist with deliveries, stock replenishment, and stock management.
• Perform cleaning duties across store, facilities, and forecourt.

Skills

Customer service

Teamwork

Fast-paced environment

Job description

BP Retail is hiring a Customer Service Assistant for night shifts in a retail environment. The role focuses on delivering top-notch customer service within the Wild Bean Café, while supporting stock, promotions, and store cleanliness. Full training will be provided, and team collaboration is encouraged to meet customer needs efficiently.

Ideal candidates are energized by teamwork and a fast-paced setting. The position offers flexible hours, benefits, and career progression opportunities within