Night Shift: Customer Service & Café Associate

BP Retail; Harlow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

BP Retail in Harlow is seeking a Customer Service Assistant for night shifts to welcome customers, handle orders and support the Wild Bean Café. You will be trained online and on the job to develop essential customer service and teamwork skills in a busy retail environment.

The role emphasises safety, service speed, and the promotion of bp offers, with opportunities for progression and inclusion in a supportive team at BP Retail.

Qualifications

• Passion for customer service and ability to work in a fast-paced retail environment.
• Willing to learn with online and on-the-job training to develop skills.
• Open to working nights and flexible hours.

Responsibilities

• Prioritise safety of yourself, colleagues and customers.
• Serve customers efficiently and meet their needs promptly.
• Create a positive, inclusive work environment aligned with bp beliefs.
• Prepare and serve food and drinks from the Wild Bean Café.
• Receive deliveries, replenish stock and manage stock tasks.
• Promote bp offers, promotions and loyalty scheme.
• Carry out cleaning duties across store, facilities, and forecourt.

Skills

Customer service

Team player

Retail experience

Job description

BP Retail in Harlow is seeking a Customer Service Assistant for night shifts to welcome customers, handle orders and support the Wild Bean Café. You will be trained online and on the job to develop essential customer service and teamwork skills in a busy retail environment.

The role emphasises safety, service speed, and the promotion of bp offers, with opportunities for progression and inclusion in a supportive team at BP Retail.