Night Retail Associate — Café & Service

BP Retail; Hounslow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

Discount on in-store goods

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free hot drinks

Family leave

Pension scheme

Share save scheme

Job summary

BP Retail is seeking a customer service assistant for night shifts at our retail outlet. You will work in a fast-paced team, delivering friendly service and supporting food and beverage service at the Wild Bean Café.

No prior retail experience is required as online and on-the-job training will be provided. Roles involve stock replenishment, promotions support, and maintaining store cleanliness.

Qualifications

• Passion for customer service.
• Willingness to work nights.
• Training provided online and on the job to develop needed skills.

Responsibilities

• Ensure safety of customers and colleagues following bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive, inclusive work environment aligned with bp beliefs.
• Prepare and serve food and drink from Wild Bean Café.
• Receive deliveries, replenish stock, and manage stock tasks.
• Support bp offers, promotions, and loyalty schemes.
• Carry out cleaning duties in store, facilities, and forecourt.

Skills

Customer service

Team player

Fast-paced environment

Online training

Job description

BP Retail is seeking a customer service assistant for night shifts at our retail outlet. You will work in a fast-paced team, delivering friendly service and supporting food and beverage service at the Wild Bean Café.

No prior retail experience is required as online and on-the-job training will be provided. Roles involve stock replenishment, promotions support, and maintaining store cleanliness.