Night Shift Customer Service Associate

BP Retail; Salisbury; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

BP Retail is seeking a Customer Service Assistant for night shifts to support in-store customer service and cafe operations. You will interact with customers, handle food and drink service, and assist with stock and store cleanliness. Training is provided to develop skills for success in a collaborative team environment.

The role emphasizes safety, inclusivity, and delivering a positive customer experience in a busy retail setting, with opportunities for growth and a supportive benefits package.

Qualifications

• Passion for customer service and willingness to work with a collaborative team in a fast-paced retail environment.
• Training will be provided online and on the job to build necessary skills.

Responsibilities

• Ensure safety of yourself, colleagues and customers in line with bp policies.
• Serve customers efficiently and meet their needs promptly.
• Maintain a positive and inclusive work environment aligned with bp beliefs.
• Prepare and serve food and drinks from the Wild Bean Café.
• Receive deliveries, restock stock and manage stock tasks.
• Support bp offers, promotions and loyalty schemes proactively.
• Carry out cleaning duties in store, facilities and forecourt.

Skills

Customer service

Teamwork

Communication

Job description

BP Retail is seeking a Customer Service Assistant for night shifts to support in-store customer service and cafe operations. You will interact with customers, handle food and drink service, and assist with stock and store cleanliness. Training is provided to develop skills for success in a collaborative team environment.

The role emphasizes safety, inclusivity, and delivering a positive customer experience in a busy retail setting, with opportunities for growth and a supportive benefits package.